Due to the impact of COVID-19, shipping might be delayed.
We want to get you your ZLINS® as soon as possible. That’s why we make every effort to process your order quickly.
For qualified orders, ZLINS only apply to orders shipped within the United States. We do not ship to US territories outside of the contiguous United States (*U.S. Territories include American Samoa, Hawaii, Alaska Guam, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.) and APO addresses.
Reminder: All custom design, collegiate, or monogrammed products will require additional processing time.
We've made every effort to get your orders processed and shipped faster. 2-Day and Overnight orders should be placed by 10:00 AM CT for quickest delivery. Expedited orders placed after 10:00 AM CT will require an additional business day for processing. This excludes weekends and holidays. All "Delivery by" dates are estimates and not guaranteed. Shipping services and rates are subject to change without prior notice. UPS expedited options may not be available in all areas.
The following shipping options are available to you, but may be limited by product purchased or your local delivery options.
Standard
| Order Value | Standard 3-12 Business Days |
| $87.99 Or Less | $6.95 |
| $ 88+ | FREE |
Expedited
| Order Value | Standard 2-3 Business Days | Expedited 1 Business Days |
| $49.99 Or Less | $12 | $20 |
| $50 Or $149.99 | $25 | $29.95 |
| $150 Or $499.99 | $35.95 | $37.95 |
| $500 Or $999.99 | $60.95 | $50.95 |
| $1000+ | $90.95 | $100.95 |
If you haven't received your confirmation email, we firstly recommend checking your spam box as these sometimes get lost in there!
Please note that if you have paid via PayPal, your order confirmation email will be sent to your PayPal email address.
If you still cannot locate your confirmation email, please contact our Customer Service team via our support widget in the bottom right-hand corner and we'll get back to you within 1 to 2 working days.
Please allow 1–7 business days for processing and an additional 1-10 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number via email when your order has been processed.
We ship orders very quickly. Cancellation of orders must be made before your order has shipped.
To cancel your order, click on the View My Order Link on your order confirmation email and click cancel. Note: If your order has shipped, we are unable to cancel it.
If you do need to edit your order, we advise you to cancel the order and repurchase instead of reaching out to Customer Service.
If your parcel has still not arrived, then please check for a missed delivery slip from the postman, and check with any neighbours or safe places where the delivery may have been left.
Once you have done the above and have still not located your order, please contact our Customer Service team via our support widget in the bottom right-hand corner. We'll get bais safely delivered.